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At 66ff, we keep a clear record of what data we collect when you open an account, how we use it, and what choices you have over it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy applies to every interaction you have with 66ff through our website and mobile browser. When you open an account, we collect the details you enter during registration — your name, contact information and the payment method you connect to your wallet. For payments made via bKash, Upay or Bank Transfer, we record transaction references as part of your account ledger; we do not store your full bKash PIN or Upay credentials. We collect device and session data — browser type, screen size, session timestamps — to keep your account accessible across devices and to identify unusual login attempts. We may use non-identifiable aggregate data to improve site navigation and lobby structure. We do not sell your personal data to third parties. Data shared with payment processors like bKash or Upay is limited to what those processors require to complete a transaction, and it is governed by their own terms. We store your account data for as long as your account remains open and for the period required by applicable regulations after closure. Your eligibility to hold an account and the data rights available to you depend on your local law and the regions we serve.
Not every part of your experience on 66ff falls under this policy in the same way. Some areas are fully within its scope; others involve third-party services that operate under their own terms. Review the breakdown below so you know exactly where our obligations begin and end.
Covered in full. Every step of your login flow, password reset and session activity on 66ff is within this policy. We log access attempts and device identifiers to keep your account secure, and that data is retained under the terms set out here.
Partially covered. We record transaction references and wallet balance changes on your 66ff account. However, when a payment moves through bKash, Upay or Bank Transfer networks, those processors apply their own privacy terms to the data they handle on their side.
Covered. How you browse the lobby, which categories you open and how long you spend on a page are all session-level data points we collect under this policy to improve navigation and account continuity across your devices.
Not covered. Links to external sites, payment processor portals and any third-party identity verification service operate under separate policies. We are not responsible for data practices outside the 66ff platform, and we recommend you review those terms directly.
Your account page is the first place to check when you want to see what information we hold about you. From there you can view the personal details you submitted at registration, the payment methods connected to your wallet, and your transaction history. If any detail is incorrect — a name spelling, a contact number, a linked bKash number — you can update it directly in your account settings or raise a correction request through our support route. If you want to know what data we hold beyond what is visible in your account, or if you want to request that we remove your data following account closure, reach us through the published support contact listed on this page. We aim to respond to data queries within a reasonable period; we will not quote a fixed time we cannot guarantee. Your rights under this policy are subject to the laws applicable in your eligible region — if local regulations grant additional rights, those apply alongside what we set out here.
Open your account page to see the personal details, connected payment methods and transaction history we hold for you. This view reflects the current state of your 66ff profile.
If a detail is wrong — name, phone number or linked bKash number — update it in account settings or send a correction request through the support contact on this page.
For data we hold that is not visible in your account, or to ask what specific records exist, contact our support route. We will confirm receipt and respond through the same channel.
After you close your account, you can request that we remove your personal data. We will process this subject to any retention period required by applicable regulations in your region.
If you have a question about how we handle your data, want to raise a correction, or need to follow up on a previous request, use the contact routes published on the 66ff site. We do not list operating hours we cannot confirm, but every message sent through these routes is logged and handled by our support team.
The live chat option in your account area connects you directly with our support team. Use it to ask about your account data, linked wallet records or any detail held under this policy.
Send a written data query to the support email address shown in the contact section of the site. Email is the recommended route for formal correction or removal requests under this policy.
The account help section covers common questions about data access, wallet records and session history. Check it first — many data questions are answered there without needing to contact support directly.
We take a straightforward approach to how your data is stored and accessed. Account credentials are not stored in plain text, and payment identifiers — such as a bKash reference number — are recorded only as transaction markers, not as access credentials. Session cookies keep your account connected as you move between the lobby and your wallet without requiring you to log in again mid-session. You can clear cookies through your browser settings at any time, though doing so will end your active session. We do not use advertising cookies to build profiles for third-party marketing. Retention periods are set to the minimum needed for account operation and any regulatory hold that applies in your eligible region.
We use session cookies to maintain your login across the lobby, wallet and account pages. Advertising cookies are not used. Clear cookies via browser settings at any time; your next visit will require a fresh login.
bKash, Upay and Bank Transfer transaction references are stored as account ledger entries only. We do not retain your wallet PIN, card number or authentication token from any payment processor.
Unusual login attempts from an unrecognised device trigger a verification step visible in your account. If you notice activity you did not authorise, contact support immediately through the live chat or email route.
When this policy changes in a material way, we post a notice in your account area. Continued use of the platform after a posted change means you have seen the update. For questions about any change, contact us through the email route.
These are the questions we hear most often about how 66ff handles your data. If your question is not covered here, reach us through the support routes listed on this page.
We collect the name, contact details and payment method information you submit during registration. We also log device identifiers and session data each time you sign in. We do not collect data beyond what is needed to run your account and process your transactions.
When you use bKash or Upay to fund your wallet, we share only the transaction data those processors need to complete the payment. We do not share your account profile, browsing history or game activity with payment processors. Their own privacy terms govern what they do with data on their side.
Your account page shows your registered details, linked payment methods and full transaction history. For data not visible there — such as session logs — send a written request to our support email. We will respond through the same channel and confirm what records exist.
Yes. After your account is closed, you can request data removal through our email support route. We will process the request subject to any regulatory retention period that applies in your eligible region. We will confirm the outcome by the same email route you used.
No. We use session cookies only to keep you signed in as you move between the lobby, wallet and account pages. We do not place advertising or third-party tracking cookies. You can clear session cookies through your browser settings at any time.
Transaction references remain on our ledger for the retention period required by applicable regulations after account closure. After that period, they are removed from active records. You can request a summary of your transaction history before closing your account.